How do I contact Blackboard Collaborate Technical Support?
Blackboard Collaborate provides different methods in which to contact our Technical Support team, all of which you may find below. We've listed them in order of preference to ensure a timely and proper response.
|Submit a Ticket
Provides an electronic form that allows you to enter key information about your question that allows the Technical Support team to provide an appropriate response. It also allows for immediate routing of your question to the appropriate team responsible for the category you select.
Occasionally, you may wish to speak with a representative on the telephone. Our Tier 1 Technical Support team is available by telephone, accessible by different numbers world wide depending on your current location. They are as follows: