Support Portal

<p>Training - Access the On-Demand Learning Center for Training and Documentation for Blackboard Collaborate, Elluminate Live!, Wimba Classroom, Wimba Voice, Elluminate SAS, Elluminate ELM and Wimba Create.</p><p><span id="bodyfont"> <p> </p> <p><strong></strong></p> </span> <p> </p> <p> </p> <p> <table style="border-bottom: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-right: #7f7c75 1px dotted" border="0" cellspacing="2" cellpadding="2" width="500"> <tbody> <tr> <td style="border-bottom: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-right: #7f7c75 1px dotted" width="75"><img alt="" src="http://support.blackboardcollaborate.com/FileManagement/Download/b3e1e9f95e2b4b638fc7c436fdac8632" /></td> <td style="border-bottom: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-right: #7f7c75 1px dotted"><strong> Training</strong></td> </tr> </tbody> </table>  </p> <p><strong></strong></p> <strong></strong> <p><strong></strong></p> <p><strong><strong></strong></strong></p> <strong></strong> <p><strong>Blackboard Collaborate Web Conferencing<br /> </strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Web-Conferencing.aspx" target="_parent">Quick Reference Guides</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.brainshark.com/blackboardinc/vu?pi=zGLzYw5XBz35Sgz0" target="_blank">Recorded Introduction</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Web-Conferencing.aspx" target="_parent">Click here</a> to review a complete set of  training materials.  From this page will will be able to access Recorded Training Videos, Quick Reference Guides and User Guides.  </li> </ul> <p> </p> <p><strong>Blackboard Enterprise Instant Messaging</strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Enterprise-Instant-Messaging.aspx" target="_parent">Quick Reference Guides</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.brainshark.com/blackboardinc/vu?pi=977377618" target="_blank">Recorded Introduction</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Enterprise-Instant-Messaging.aspx" target="_parent">Click here</a> to review a complete set of  training materials.  From this page will will be able to access Recorded Training Videos, Quick Reference Guides and User Guides.  </li> </ul> <p><strong>Elluminate <em>Live!</em></strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.elluminate.com/Training/Documentation/Detail/104/?id=227" target="_parent"><span id="bodyfont">Online Orientation</span></a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.elluminate.com/Services/Training/?id=70" target="_parent">Quick Reference Guides</a></li> <li style="margin: 0in 0in 0pt"><a href="https://sas.elluminate.com/site/external/jwsdetect/playback.jnlp?psid=2010-06-15.1031.M.D6CFA062B4EFBDFCC960D9A533CFAA.vcr" target="_blank">Recorded Introduction</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.elluminate.com/Services/Training/?id=70/" target="_blank"></a><a href="http://www.elluminate.com/Services/Training/?id=70" target="_parent"></a><a href="http://www.elluminate.com/Services/Training/?id=70/" target="_blank">Click here</a> to review a complete set of Elluminate <em>Live!</em> training materials.  From this page will will be able to access Recorded Training Videos, Quick Reference Guides and User Guides. </li> </ul> <p><span id="bodyfont"><strong>Wimba Classroom</strong></span></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/admin/classroom/" target="_blank">Administrator Guides</a></li> <li style="margin: 0in 0in 0pt">Instructor Recorded Training: <a href="http://www.wimba.com/events/wow" target="_blank">Success with Wimba Classroom Training Archive</a>:</li> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/instructor/classroom/" target="_blank">Instructor Online Reference Guides</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/students/classroom/" target="_blank">Student Supporting Documents</a> </li> </ul> <p><strong>Wimba Voice</strong> <a href="http://www.wimba.com/services/admin/voice/" target="_blank"></a></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/admin/voice/" target="_blank">Administrator Guides</a><span id="bodyfont"><a href="http://www.wimba.com/services/instructor/voice/" target="_blank"></a></span></li> <li style="margin: 0in 0in 0pt">Recorded Training: <a href="http://www.wimba.com/events/wow" target="_blank">Wimba Voice Design Basics</a> </li> <li style="margin: 0in 0in 0pt"><span id="bodyfont"><a href="http://www.wimba.com/services/instructor/voice/" target="_blank">Instructor Guides</a></span></li> <li style="margin: 0in 0in 0pt"><span id="bodyfont"><span id="bodyfont"><a href="http://www.wimba.com/services/students/voice/" target="_blank">Student Guides</a> </span></span></li> </ul> <p><strong>SAS (Session Administration System)</strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center/Web-Conferencing.aspx" target="_blank">Click here</a> to review training materials from our On-Demand Learning Center. Review the "For Administrators" content for SAS resources.</li> <li style="margin: 0in 0in 0pt"><a href="http://www.elluminate.com/Services/Training/Elluminate_SAS/?id=425" target="_parent">Click here</a> to review a complete set of SAS legacy resources.  From this page will be able to access Recorded Training Videos, Quick Reference Guides and User Guides. </li> </ul> <p><strong>Blackboard ELM</strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.elluminate.com/Services/Training/Elluminate_ELM/Server_Documentation/?id=268" target="_parent">Click here</a> to review a complete set of ELM training materials.  From this page will be able to access Recorded Training Videos, Quick Reference Guides and User Guides. </li> </ul> <p><strong>Wimba Create</strong></p> <ul type="disc"> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/admin/create/" target="_blank">Administrator Guides</a></li> <li style="margin: 0in 0in 0pt"><a href="http://www.wimba.com/services/instructor/create/" target="_blank">Instructor Guides</a> </li> </ul> </p><h3>Alternate Questions/Keywords</h3><p></p>