<![CDATA[<p>Blackboard Collaborate web conferencing - First Time Users</p><p><p>
<script language="Javascript" type="text/javascript" src="http://java.com/js/deployJava.js"></script>
<script type="text/javascript">// <![CDATA[
/****************************
*Variables defined below, these are here so that the page can be updated and the functions will dynamically follow the updates.
* For instance, as versions of Java change as well as OS's, we can update those here
*/
var checkmarky = "http://support.blackboardcollaborate.com/FileManagement/Download/4ea483cb263840878b3db6dcc56ae0f0";
var checkmarkn = "http://support.blackboardcollaborate.com/FileManagement/Download/b01db34dc21a440892f9b543ed90d5b3";
var icon_windows = "http://support.blackboardcollaborate.com/FileManagement/Download/60ecc4667d474194a6a87780cbce06bd";
var icon_linux = "http://support.blackboardcollaborate.com/FileManagement/Download/fda21333551d4bc09a874b61f9af9d18";
var icon_mac = "http://support.blackboardcollaborate.com/FileManagement/Download/7aa8fae35c2c4eb0a3f185adfef5ab12";
var icon_ubuntu = "http://support.blackboardcollaborate.com/FileManagement/Download/aeed854ad2544c95b262f98b03882b93";
var icon_unknown = "http://support.blackboardcollaborate.com/FileManagement/Download/aba4738f187045bca9c0af61ce747e54";
var icon_java = "http://support.blackboardcollaborate.com/FileManagement/Download/bbdf3f27869d40bcb7795dd407bce316";
var supportedJava = "1.6"; // Update the minumum supported version of Sun Java here
var unsupportedJava = "1.8"; // unsupported version of Java at this time
var UsrAgnt = navigator.userAgent.toLowerCase();
var OS = "Unknown";
var OSCheck = checkmarkn;
var OSIcon = icon_unknown;
var OSSupported = "N";
var OSMessage = "";
var JavaCheck = checkmarkn;
var JavaIcon = icon_java;
var JavaSupported = "N";
var JavaMessage = "";
var CombinedMessage = "";
//Check to see if the minimum version of Java Web Start is installed or not
if (deployJava.isWebStartInstalled(supportedJava) == false) {
JavaSupported = "N";
JavaCheck = checkmarkn;
JavaMessage = '<font color="#FF0000">Unsupported version of Java detected.<br />-<a href=http://java.com/inc/BrowserRedirect1.jsp target="_new">Update your Java</a></font>';
}
else {
JavaSupported = "Y";
JavaCheck = checkmarky;
JavaMessage = "Supported version of Java detected.";
}
/******************
* Functions below determine the Operating System installed. As OS's get added and removed, these will require updates following the web
* standards for navigator.UsrAgnt definitions: http://www.javascriptkit.com/javatutors/navigator.shtml
*/
if (UsrAgnt.indexOf('windows nt 5.1') !=-1) {
OS = "Windows XP";
OSIcon = icon_windows;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('windows nt 6.0') != -1) {
OS = "Windows Vista";
OSIcon = icon_windows;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('windows nt 6.1') != -1) {
OS = "Windows 7";
OSIcon = icon_windows;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('windows nt 6.2') != -1) {
OS = "Windows 8";
OSIcon = icon_windows;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10_4') != -1) {
OS = "Mac OS 10.4";
OSIcon = icon_mac;
OSSupported = "N";
}
else if (UsrAgnt.indexOf('mac os x 10.4') != -1) {
OS = "Mac OS 10.4";
OSIcon = icon_mac;
OSSupported = "N";
}
else if (UsrAgnt.indexOf('mac os x 10_5') != -1) {
OS = "Mac OS 10.5";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10.5') != -1) {
OS = "Mac OS 10.5";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10_6') != -1) {
OS = "Mac OS 10.6";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10.6') != -1) {
OS = "Mac OS 10.6";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10_7') != -1) {
OS = "Mac OS 10.7";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10.7') != -1) {
OS = "Mac OS 10.7";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10.8') != -1) {
OS = "Mac OS 10.8";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('mac os x 10_8') != -1) {
OS = "Mac OS 10.8";
OSIcon = icon_mac;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('ubuntu; linux x86_64') != -1) {
OS = "Ubuntu Linux 'Unknown version' - 64 bit";
OSIcon = icon_ubuntu;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('ubuntu/11.10') != -1) {
OS = "Ubuntu Linux 11.10";
OSIcon = icon_ubuntu;
OSSupported = "Y";
}
else if (UsrAgnt.indexOf('ubuntu') != -1) {
OS = "Ubuntu Linux";
OSIcon = icon_ubuntu;
OSSupported = "N";
}
else if (UsrAgnt.indexOf('linux i686') != -1) {
OS = "Linux";
OSIcon = icon_linux;
OSSupported = "N";
}
else {
OS = "Unknown";
OSIcon = icon_unknown;
OSSupported = "N";
}
if (OSSupported != "N") {
OSCheck=checkmarky;
OSMessage = "Supported Operating System detected.";
}
else {
OSCheck=checkmarkn;
OSMessage = '<font color="#FF0000">Unsupported Operating System detected.</font>';
}
if ((OSSupported == "Y") && (JavaSupported == "Y")) {
CombinedMessage = "Congratulations, it appears you have a supported Operating System and version of Java installed for Blackboard Collaborate. You should be able to use Blackboard Collaborate successfully. More information on earlier versions can be found in the <a href='http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1443' target='_new'>minimum system requirements</a>. Please continue to Step 2.";
}
else if ((OSSupported == "N") && (JavaSupported == "N")) {
CombinedMessage = '<font color="#FF0000">Unfortunately it appears that you have an unsupported Operating System and version of Java installed. While your OS was either detected as unsupported or unknown, Blackboard Collaborate may still operate but encounter unexpected behavior. As well, your version of Java may encounter unexpected behavior or be completely non-functional. For that reason we recommend using one of the supported Operating Systems and versions of Java. More information can be found in the <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1443" target="_new">minimum system requirements</a>. Once complete, please feel free to return and check your system again. Should you feel this was in error, please speak with our <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1" target="_new">Technical Support team</a>.</font>';
}
else if ((OSSupported == "N") && (JavaSupported == "Y")) {
CombinedMessage = '<font color="#FF0000">Unfortunately it appears that you have an unsupported Operating System installed. While your OS was either detected as unsupported or unknown, Blackboard Collaborate may still operate but encounter unexpected behavior. For that reason we recommend using one of the supported Operating Systems. More information can be found in the <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1443" target="_new">minimum system requirements</a>. Once complete, please feel free to return and check your system again. Should you feel this was in error, please speak with our <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1" target="_new">Technical Support team</a>.';
}
else if ((OSSupported == "Y") && (JavaSupported == "N")) {
CombinedMessage = '<font color="#FF0000">Unfortunately it appears that you have an unsupported version of Java installed. While your version of Java was either detected as unsupported or unknown, Blackboard Collaborate may still operate but encounter unexpected behavior and be completely non-functional. For that reason we recommend using one of the supported versions of Java. More information can be found in the <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1443" target="_new">minimum system requirements</a>. Once complete, please feel free to return and check your system again. Should you feel this was in error, please speak with our <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1" target="_new">Technical Support team</a>.';
}
else {
CombinedMessage = '<font color="#FF0000">Unexpected values detected, please contact the <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1" target="_new">Technical Support team</a> for assistance';
}
CombinedMessage = CombinedMessage + '<br /><br />In addition, please ensure the following:<br /><ul><li>You are using the computer on which you will attend your session.</li><li>Your computer is connected to the Internet and has a stable, reliable connection</li><li>You have a microphone and speakers, preferably a headset to take full advantage of the collaborative capabilities during your session. Please check with the organization or instructor hosting the session if they will be using these features.</li><li>You have the appropriate permissions to save files to your computer. If you are unsure, please contact your system administrator.</li></ul>';
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document.getElementById('OSIconID').innerHTML = '<img src="' + OSIcon + '" border="0" alt="" /><br />' + OS;
document.getElementById('OSCheckID').innerHTML = '<img src="' + OSCheck + '" border="0" alt="" />';
document.getElementById('JavaIconID').innerHTML = '<img src="' + JavaIcon + '" height="50" border="0" alt="" /><br />' + deployJava.getJREs();
document.getElementById('OSMessageID').innerHTML = OSMessage;
document.getElementById('JavaCheckID').innerHTML = '<img src="' + JavaCheck + '" border="0" alt="" />';
document.getElementById('JavaMessageID').innerHTML = JavaMessage;
document.getElementById('CombinedMessageID').innerHTML = CombinedMessage;
}
// ]]]]><![CDATA[></script>
</p>
<table style="width: 100%; height: 100%;" border="0" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td align="center">
<table style="width: 50%; height: 100%;" cellpadding="0" cellspacing="0">
<tbody>
<tr>
<td class="contentHead" colspan="5" align="center" height="10"><b>STEP 1: Checking System Requirements</b></td>
</tr>
<tr height="10">
<td colspan="5"> </td>
</tr>
<tr height="10">
<td class="contentHead2" colspan="2" align="center" valign="top" width="50%"><b>Your Operating System</b><br /><hr width="100%" />
<div id="OSIconID"></div>
<hr width="100%" /></td>
<td width="10%"> </td>
<td class="contentHead2" colspan="2" align="center" valign="top" width="50%"><b>Your Java Webstart Version</b><br /><hr width="100%" />
<div id="JavaIconID"></div>
<hr width="100%" /></td>
</tr>
<tr height="10">
<td id="OSCheckID" valign="top" width="1%"></td>
<td id="OSMessageID" class="contentBody" valign="top"></td>
<td width="10"> </td>
<td id="JavaCheckID" valign="top" width="1%"></td>
<td id="JavaMessageID" class="contentBody" valign="top"></td>
</tr>
<tr height="10">
<td colspan="5"><br /><hr width="100%" /></td>
</tr>
<tr height="10">
<td id="CombinedMessageID" class="contentBody" colspan="5"></td>
</tr>
<tr>
<td colspan="5"> </td>
</tr>
<tr>
<td class="contentHead" colspan="5" align="center" height="10"><b>STEP 2: Configuring your system</b></td>
</tr>
<tr height="10">
<td colspan="5"> </td>
</tr>
<tr height="10">
<td class="contentBody" colspan="5">
<p>We provide a <b>Configuration Room</b> that you can use to test your connection, settings, and configure your audio. This step is optional and is intended for sessions hosted on Blackboard Collaborate servers. To test your configuration for sessions hosted at your Organization's site, please contact your Administrator.</p>
<div align="center">
<p><a href="https://sas.elluminate.com/site/external/jwsdetect/meeting.jnlp?sid=345&password=M.A2DE26587EB74583B59A0F8AAD0CC4&username=Test" target="_new"><b>v11 Configuration Room</b></a></p>
<p><a href="https://sas.elluminate.com/site/external/jwsdetect/meeting.jnlp?sid=345&password=M.03136578F26BD36D82394DAAE2A4B5&username=Test" target="_new"><b>v12 Configuration Room</b></a></p>
</div>
<br /><b>Note:</b> When joining a Blackboard Collaborate web conferencing session for the first time you may see a security dialog box asking to confirm the application's digital signature. Click "<b>Run</b>" to continue.</td>
</tr>
<tr>
<td colspan="5"> </td>
</tr>
<tr>
<td class="contentHead" colspan="5" align="center" height="10"><b>STEP 3: Training and Resources</b></td>
</tr>
<tr height="10">
<td colspan="5"> </td>
</tr>
<tr height="10">
<td class="contentBody" colspan="5" align="center"><a href="http://www.brainshark.com/blackboardinc/vu?pi=zGLzYw5XBz35Sgz0" target="_new">Online Orientation</a><br /><a href="http://www.blackboard.com/Platforms/Collaborate/Services/On-Demand-Learning-Center.aspx" target="_new">On-Demand Learning Center</a></td>
</tr>
<tr>
<td colspan="5"> </td>
</tr>
<tr>
<td class="contentHead" colspan="5" align="center" height="10"><b>STEP 4: View our Support Portal</b></td>
</tr>
<tr height="10">
<td colspan="5"> </td>
</tr>
<tr height="10">
<td class="contentBody" colspan="5">Additional information is available through our <a href="http://support.blackboardcollaborate.com" target="_new">Support Portal</a>. You will be able to access articles on Best Practices, How to's, Errors and Messages, and more. If the information you are looking for is not found you can contact our Support team through the portal as well.<br /><br /><a href="http://support.blackboardcollaborate.com" target="_new">http://support.blackboardcollaborate.com</a></td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table></p><h3>Alternate Questions/Keywords</h3><p></p>]]>