Web Conferencing - Common issues encountered by web conferencing users
Many user issues that arrive in Collaborate Technical Support are related to a lack of product knowledge on the part of the user. Consult our On-Demand Learning Center, which has a number of Blackboard Collaborate web conferencing resources for both Moderators and Participants, including online training, user’s guides, quick reference guides and recordings.
Some issues are not related to users’ lack of product knowledge. Below are links to articles that address issues commonly encountered by Blackboard Collaborate web conferencing users: