Support Portal

<p>Web Conferencing - System Requirements for Blackboard Collaborate Web Conferencing 11.</p><p><p><span><span><link rel="stylesheet" type="text/css" href="/FileManagement/Download/49ef53dba349404aa1d84f002207e0b8" /></span></span></p> <div id="bodyfont"> <h1>Blackboard Collaborate Web Conferencing System Requirements</h1> <p>Below, please find the supported Operating Systems, supported Internet Browsers, and recommended system specifications for using Blackboard Collaborate Web Conferencing 11.</p> <div> <h3>Definitions of Terms</h3> <p class="thisdoc"><b>Certified</b>: fully tested and supported.<br /><b>Compatible</b>: partially tested and supported.<br /><b>Provisional</b>: untested but supported.<br /><b>Unsupported</b>: impossible or not supported.</p> <p class="note"><b>*Note:</b> Later versions of a browser or operating system labeled Compatible or Certified are <b>provisionally supported</b> by Blackboard Collaborate Support unless otherwise noted.</p> </div> <div> <h2>Blackboard Collaborate Web Conferencing</h2> <table style="border: #7f7c75 1px dotted;" cellspacing="0"> <tbody> <tr><th style="border: #7f7c75 1px dotted;"> </th><th style="border: #7f7c75 1px dotted;">Internet Explorer 8</th><th style="border: #7f7c75 1px dotted;">Internet Explorer 9</th><th style="border: #7f7c75 1px dotted;">Firefox (Latest Stable Release)<a href="#FirefoxChannel">*</a></th><th style="border: #7f7c75 1px dotted;">Chrome (Stable Channel)<a href="#ChromeChannel">**</a></th></tr> <tr><th style="border: #7f7c75 1px dotted;">Windows® XP (32 bit with 32 bit JVM) </th> <td style="border: #7f7c75 1px dotted;" class="certified">Certified</td> <td style="border: #7f7c75 1px dotted;" class="certified">Certified</td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Windows Vista® (32 bit with 32 bit JVM)</th> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Windows Vista® (64bit with 64bit JVM)</th> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Windows 7 (32 bit with 32 bit JVM)</th> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Windows 7 (64bit with 64bit JVM)</th> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> </tr> </tbody> </table> <table style="border: #7f7c75 1px dotted;" cellspacing="0"> <tbody> <tr><th style="border: #7f7c75 1px dotted;"> </th><th style="border: #7f7c75 1px dotted;">Safari 4.0</th><th style="border: #7f7c75 1px dotted;">Safari 5.0</th><th style="border: #7f7c75 1px dotted;">Safari 5.1</th><th style="border: #7f7c75 1px dotted;">Firefox (Latest Stable Release)<a href="#FirefoxChannel">*</a></th></tr> <tr><th style="border: #7f7c75 1px dotted;">Mac OS 10.5 (32 bit with 32 bit JVM)</th> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Mac OS 10.6 (32 bit with 32 bit JVM)</th> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Mac OS 10.6 (64bit with 64bit JVM)</th> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;"><span class="certified">Certified</span></td> <td style="border: #7f7c75 1px dotted;"><span class="Compatible">Compatible</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> <tr><th style="border: #7f7c75 1px dotted;">Mac OS 10.7 (64bit with 64bit JVM)</th> <td style="border: #7f7c75 1px dotted;"><span class="Unsupported">Unsupported</span></td> <td style="border: #7f7c75 1px dotted;"><span class="Unsupported">Unsupported</span></td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> </tbody> </table> <table style="border: #7f7c75 1px dotted;" cellspacing="0"> <tbody> <tr><th style="border: #7f7c75 1px dotted;"> </th><th style="border: #7f7c75 1px dotted;">Firefox (Latest Stable Release)<a href="#FirefoxChannel">*</a></th></tr> <tr><th style="border: #7f7c75 1px dotted;">Ubuntu 10.04 (64 bit with 64 bit JVM)</th> <td style="border: #7f7c75 1px dotted;" class="Compatible">Compatible</td> </tr> </tbody> </table> <div> <p style="margin-left: 18px;" class="thisdoc"><b>*</b>For information on Firefox's public development channels, refer to <a href="http://www.mozilla.org/en-US/firefox/channel/#firefox/firefox-desktop" target="_blank">Firefox's Releases page</a>. All other Firefox channels are unsupported.</p> <p style="margin-left: 18px;" class="thisdoc"><b>**</b>For information on Chrome's release channels, refer to the <a href="http://www.chromium.org/getting-involved/dev-channel" target="_blank">Chrome Release Channels</a> page. All other Chrome channels are unsupported.</p> </div> </div> <div> <h2>Supported Java</h2> <table style="border: #7f7c75 1px dotted;" cellspacing="0"> <tbody> <tr><th style="border: #7f7c75 1px dotted;">Operating System</th><th style="border: #7f7c75 1px dotted;">Java Versions (JRE)</th></tr> <tr> <td style="border: #7f7c75 1px dotted;" valign="top">Windows XP, Vista, 7<span id="bodyfont"><span id="bodyfont"> </span></span></td> <td style="border: #7f7c75 1px dotted;" valign="top"> <p>1.6, 1.7 (Java SE 6 & Java SE 7)</p> <p>32 bit JVM's with 32 bit Operating Systems<br />64 bit JVM's with 64 bit Operating Systems</p> <p> <b>Accessibility</b> =</p> <p>Java Access Bridge 2.0.2 (Using Jaws V12 and V13), <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2367" target="_parent">click here</a> for more accessibility system requirements information</p> </td> </tr> <tr> <td style="border: #7f7c75 1px dotted;" valign="top">Mac OS X</td> <td style="border: #7f7c75 1px dotted;" valign="top"> <p>Apple Java 1.5.0_16 +(J2SE5 - 32 bit)</p> <p>Apple Java 1.6.0_07 +(J2SE6-64 bit)</p> </td> </tr> <tr> <td style="border: #7f7c75 1px dotted;" valign="top">Linux</td> <td style="border: #7f7c75 1px dotted;" valign="top"> <p>1,5,1.6, 1.7 (Java SE 6 & Java SE 7)</p> <p>64 bit JVM's with 64 bit Operating Systems</p> <p> </p> </td> </tr> </tbody> </table> <p style="line-height: normal; margin: 0in 0in 10pt;"></p> <p> </p> <h2>Additional Requirements:<span id="bodyfont"><span id="bodyfont"><br /></span></span></h2> <blockquote> <ul> <li>256 MB RAM</li> <li>20 MB free disk space</li> <li>Internet Access - 28.8 kbps speed or above (Broadband connection is HIGHLY recommended)</li> <li>Soundcard with microphone and headphones (A headset containing microphone/headphones is highly recommended)</li> <li><b>Note: </b>Thin client solutions such as Citrix Metaframe are <b>not</b> supported for use with Blackboard Collaborate web conferencing.</li> </ul> </blockquote> </div> </div> <h2>Supported Document Versions:</h2> <h2></h2> <p>To find out which versions of Microsoft PowerPoint and OpenOffice/StarOffice Impress are supported in Blackboard Collaborate please <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1573" target="_blank">click here</a>.</p> <p> </p> <p class="link_to_this">Link to this article: <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2314" target="_blank">http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2314</a></p> <p><i></i> </p> <p><span style="text-decoration: underline;"><span style="color: #0066cc;" color="#0066cc"></span></span> </p></p><h3>Alternate Questions/Keywords</h3><p></p>