<![CDATA[<p>Web Conferencing and Elluminate Live!: When I launch a Collaborate session, I receive the following error: Unable to Launch the Application</p><p><p><span id="bodyfont"><link rel="stylesheet" type="text/css" href="/FileManagement/Download/49ef53dba349404aa1d84f002207e0b8" /></span></p>
<h1>Answer:</h1>
<p>When launching a session it is possible that cached java files can cause problems launching new sessions and receive the following error. This is due to a known issue in Java 6, update 33 as well as Java 7, update 5, as reported by Oracle here: <a style="font-family: Verdana; font-size: 10pt; line-height: normal;" href="http://www.java.com/en/download/help/clearcache_upgrade.xml">http://www.java.com/en/download/help/clearcache_upgrade.xml</a></p>
<p> <img alt="" src="http://support.blackboardcollaborate.com/FileManagement/Download/59b5409d30d44866a35e45579d11eded" /></p>
<p>When clicking the <b>Details</b> button, users will see the following message:</p>
<p><b>Error:</b> Unsigned application requesting unrestricted access to system</p>
<p><img alt="" src="http://support.blackboardcollaborate.com/FileManagement/Download/06bffe70927141bfb0cf1514fdbc7abe" /><br />Elluminate Live! v10</p>
<p><img alt="" src="http://support.blackboardcollaborate.com/FileManagement/Download/11c7516dc21b47ffb81c4c399c9f9aa7" /><br />Blackboard Collaborate 11 web conferencing</p>
<p></p>
<h2>Solution</h2>
<p>Role: <i>User</i><br />Difficulty: <i>Novice</i></p>
<p> This error can easily resolved by clearing the Java cache. <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=145" target="_parent">Click here to view instructions for clearing your Java cache.<br /></a></p>
<div>
<ul>
<li><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=146" target="_parent">Instructions on how to clear java cache for Java 7</a></li>
<li><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=146" target="_parent">Instructions on how to clear java cache for Java 6</a></li>
</ul>
</div>
<p>Link to this article: <a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2398" target="_parent">http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=2398</a></p></p><h3>Alternate Questions/Keywords</h3><p>I get an error: Unable to Launch the Application<br>Unable to launch error<br>Web Conferencing - When I launch a Collaborate session, I receive the following error: Unable to Launch the Application<br>Elluminate Live!: When I launch a Collaborate session, I receive the following error: Unable to Launch the Application</p>]]>