Blackboard Collaborate Support Alerts
|Blackboard Collaborate Support Alerts|
Please Note: Support recommendations and updates will be added to this article on an as needed basis. You can find all Support Alerts archived under Important Technical Bulletins > Archived Support Alerts.
Building Block 4.1.x for Web Conferencing
Blackboard Learn 9.1 SP 14
If you are planning on upgrading your installation of Blackboard Learn 9.1 to SP 14, Blackboard Collaborate Support has a few important recommendations.
Customers running Building Block 4.2.1 should experience no problems and can upgrade at anytime.
Customers running 4.1.x Building Blocks for Web Conferencing need to be aware of a few things.
SP 14 is not currently supported for Building Block 4.1.x for Web Conferencing. Building Block 4.1.x does not function in SP14.
Customers running 4.1.x building blocks that wish to upgrade to SP 14 will first need to upgrade to the Building Block 4.2.1 for Web Conferencing. To do so you must confirm the following:
Important Note for ELM Clients
If you are currently using Building Block 4.1.x to integrate with ELM, you should not upgrade to SP 14! Please remember that 4.2.1 does not integrate with ELM. If this is an issue for your organization please contact Blackboard Collaborate Support.