Blackboard Collaborate Launcher - Help: Downloading the Blackboard Collaborate Launcher with Firefox or Chrome
This article provides instructions on downloading the Blackboard Collaborate Launcher using Firefox or Chrome. The launcher offers Mac OS X 10.8.4 and later users an easy way to join web conferencing sessions and play recordings by using a known and stable version of Java that is bundled within the launcher itself.
Note: If you are launching web conferencing through Blackboard Learn, refer to Knowledge Base article 3093 for instructions on downloading the launcher.
To download the Blackboard Collaborate Launcher, follow the steps below:
Click the session link. You will be prompted to download the Blackboard Collaborate Launcher.
If this is the first time you are launching a session through this browser, you will be presented with the launcher Download pop-up (see image 1).
Image 1: Launcher Download pop-up
All subsequent times you launch a session through the same browser, you will bypass the launcher Download pop-up. If you are the session owner, you are presented with the Launching Blackboard Collaborate page. If you are a guest user, you are presented with the Session Login page. Both of these pages give you the option to download the launcher (see image 2).
Image 2: Text on Launching Blackboard Collaborate and Session Login pages
Note: Although you are asked if you want to download the launcher each time you attempt to launch web conferencing, you need to download the launcher only once.
Click the Download button in either the Download pop-up or the Launching or Session Login page (see images 1 and 2). The Download Status pop-up will open (see image 3) and, in Firefox, the Open dialog will open.
Caution: Do not click the click here link in the Download Status pop-up yet. Proceed to the next step.
Image 3: Download Status pop-up
(Firefox only) The browser prompts you to Open or Save the .zip file (refer to image 4). Select Save file and, to avoid this step in the future, select the option Do this automatically for files like this from now on. By default, the file will be saved in your browser's Downloads folder.
Image 4: Firefox Open dialog
Open your browser's Downloads library and, when your download is complete, unzip BlackboardCollaborateLauncher-Mac.zip.
Note: The launcher is now available for use; no further installation steps are required. It will typically reside in the Downloads folder, although you could move it to a different location on your file system. Moving it to the Applications folder may require admin privileges.
If you are having problems downloading the Blackboard Collaborate Launcher you can use the link below.