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<p>Classroom/Voice - Finding and disabling Pop-Up Blockers</p><p><span id="bodyfont"> <div class="artDescriptionBLOCK"> <div class="artDescriptionTEXT"> <p><font face="Arial" size="2"><strong><font size="3">Description:</font></strong><br /> <br /> Pop-up Blockers affect many aspects of Wimba causing the software not to launch properly. In order to use Wimba Classroom or Voice Tools, you will need to configure your Pop-Up Blocker to work with Wimba software. </font></p> <p><font face="Arial" size="2">Pop-up blockers are available in several forms. They are contained in many toolbars and add-ons to your internet browser, additions that come packaged with internet security applications, or within internet browsers themselves. When looking for Pop-up Blockers installed on a computer, be sure to check these three different categories of software that may contain Pop-up Blockers. Many of these applications can co-exist on a computer so it’s important to be aware that you can have multiple Pop-up Blockers on their system. Below are some examples of these three categories:</font></p> <blockquote> <p><font face="Arial" size="2"><strong>Browser with Pop-up blockers:</strong> </font></p> <ol> <li><font face="Arial" size="2">Internet Explorer </font></li> <li><font face="Arial" size="2">Firefox </font></li> </ol> <p><font face="Arial" size="2"><strong>Internet Explorer Toolbars and Add-ons:</strong></font></p> <ol> <li><font face="Arial" size="2">Google Toolbar </font></li> <li><font face="Arial" size="2">Yahoo Toolbar </font></li> <li><font face="Arial" size="2">AIM Toolbar</font> </li> </ol> <p><font face="Arial" size="2"></font></p> <p><font face="Arial" size="2"><strong>Internet Security Programs:</strong> </font></p> <ol> <li><font face="Arial" size="2">Norton Internet Security </font></li> <li><font face="Arial" size="2">McAfee Internet Security </font></li> <li><font face="Arial" size="2">Zone Alarm</font> </li> </ol> </blockquote> <p><font face="Arial" size="2"></font></p> <p><font face="Arial" size="2">The list of Pop-up Blockers available continues to grow. But the industry is standardizing Pop-up Blockers so that there are fewer problems with the co-existence of these separate Pop-up Blockers. It is not possible to list all the available Pop-up Blockers, but you will find a list of the ones that are most common below. If you do not find any of the listed Pop-up Blockers on the computer, it does not mean that it is free of Pop-up Blockers. Additionally, if one of the Pop-up Blockers below is configured to work with Wimba, another pop-up blocker not on the list may cause problems. </font></p> </div> </div> <div class="artSymptomBLOCK"> <div class="divHedSymptom"><font face="Arial" color="#ff8000" size="3"><strong>Solution:</strong></font></div> </div> <div class="artSolutionBLOCK"> <div class="artSolutionTEXT"> <blockquote dir="ltr" style="margin-right: 0px"> <p class="divHedAlt"><font face="Arial" size="2"><strong>Step 1</strong></font></p> <blockquote dir="ltr" style="margin-right: 0px"> <p class="divHedAlt"><font face="Arial" size="2"><strong><em>Tips on Locating Pop-up Blockers</em></strong></font></p> <blockquote> <p><font face="Arial" size="2">As there are many places where pop-up blockers can be installed, here are some places you can look for them: </font></p> <ol> <li><font face="Arial" size="2">Many internet browsers contain built-in pop-up blockers. </font></li> <li><font face="Arial" size="2">Check additional toolbars installed on Internet Explorer </font> <ol type="a"> <li><font face="Arial" size="2">Click on View -> Toolbars </font></li> <li><font face="Arial" size="2">Look for any browser add-ons ( Google, Yahoo, MSN etc. ) </font></li> <li><font face="Arial" size="2">Make sure all browser add-ons are selected with a check </font></li> <li><font face="Arial" size="2">Locate the toolbars on the IE browser and turn off any pop-up blockers it may contain </font></li> </ol> </li> <li><font face="Arial" size="2">Check the System Tray (located at the bottom right-hand corner of screen, to the left of the clock) for any programs that may have a pop-up blocker and disable it. </font></li> <li><font face="Arial" size="2">Pop-up blockers may be packaged with internet security software such as Norton Security. McAfee and Zone Alarm. </font></li> <li><font face="Arial" size="2">If you are not able to locate the Pop-up Blocker(s), try to hold down the Control Key when logging in. For some (not all) Pop-up Blockers, the Control key is a hotkey used to allow pop-ups from a certain site. </font></li> <li><font face="Arial" size="2">A good way to test if you still have a Pop-up Blocker enabled is to go to a website that normally has pop-up ads such as The New York Times or CNN.com. </font></li> <li><font face="Arial" size="2">If you do not want to disable your Pop-up Blocker, refer to the help documentation of your Pop-up Blocker for instructions to allow pop-ups from specific websites.</font> </li> </ol> </blockquote></blockquote> <p><font face="Arial" size="2"></font></p> <p class="divHedAlt"><font face="Arial" size="2"><strong>Step 2</strong></font></p> <blockquote dir="ltr" style="margin-right: 0px"> <p class="divHedAlt"><font face="Arial" size="2"><em><strong>Instructions for Disabling Pop-Up Blockers</strong></em></font></p> </blockquote></blockquote> <center> <table style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" width="700" border="0"> <tbody> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" valign="top"> <table style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" bordercolor="#cccccc" cellspacing="0" cellpadding="2" width="100%" align="center" border="1"> <tbody> <tr> <th style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"><font face="Arial" color="#666666" size="2">Internet Browsers</font></th> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=807" target="_parent"><font face="Arial" size="2">Internet Explorer</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=808" target="_parent"><font face="Arial" size="2">Firefox</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; width: 171px; border-bottom: #7f7c75 1px dotted; height: 22px"> <p align="center">         <font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=806" target="_parent"><font face="Arial" size="2">Safari</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><a href="http://bbcrm.edusupportcenter.com/ics/support/default.asp?deptID=2848&task=knowledge&questionID=102" target="support"><font face="Arial" size="2"></font></a> </p> </td> </tr> </tbody> </table> </td> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" width="5"><font face="Arial" size="2"> </font></td> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" valign="top"> <table style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" bordercolor="#cccccc" cellspacing="0" cellpadding="2" width="100%" border="1"> <tbody> <tr> <th style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"><font face="Arial" color="#666666" size="2">IE Add-Ons and Toolbars</font></th> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=805" target="_parent"><font face="Arial" size="2">GuardWall</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=804" target="_parent"><font face="Arial" size="2">Google Toolbar</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=810" target="_parent"><font face="Arial" size="2">Yahoo Toolbar</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=812" target="_parent"><font face="Arial" size="2">MSN Toolbar</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=811" target="_parent"><font face="Arial" size="2">AOL Toolbar</font></a></font></p> </td> </tr> </tbody> </table> </td> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" width="5"><font face="Arial" size="2"> </font></td> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" valign="top"> <table style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted" bordercolor="#cccccc" cellspacing="0" cellpadding="2" width="100%" border="1"> <tbody> <tr> <th style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"><font face="Arial" color="#666666" size="2">Internet Security Software</font></th> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=803" target="_parent"><font face="Arial" size="2">McAfee</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"><a href="http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=813" target="_parent"><font face="Arial" size="2">Zone Alarm</font></a></font></p> </td> </tr> <tr> <td style="border-right: #7f7c75 1px dotted; border-top: #7f7c75 1px dotted; border-left: #7f7c75 1px dotted; border-bottom: #7f7c75 1px dotted"> <p align="center"><font face="Arial" size="2"></font> </p> </td> </tr> </tbody> </table> </td> </tr> </tbody> </table> </center></div> </div> </span> </p><h3>Alternate Questions/Keywords</h3><p></p>